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Motability number: 01622 631511

The Motability Scheme enables disabled people to exchange either their Higher Rate Mobility Component of Disability Living Allowance or their War Pensioners' Mobility Supplement to obtain a new car, powered wheelchair or scooter. With Motability, you get more than just the scooter or powered wheelchair of your choice, you also get all the support and help you need to enjoy worry-free mobility.

Motability customers rate the service very highly and 95% of them would recommend Motability to a friend. It really is that simple Motability take part, or all, of your allowance directly from the Department for Work and Pensions, or the Service Personnel and Veterans Agency and you get all this – there are no catches!

Charterwood and Motabilty

Once you have decided that you would like some more information on the Motability scheme or on any of our products or services then give our sales team a call, we can arrange for a no obligation home visit to demonstrate a Power Chair or Scooter at your home today.

What's included with your lease?

  • A new scooter or powered wheelchair every three years
  • Standard pricing nationwide
  • Insurance through the Motability scheme
  • Loss and damage protection through Motability
  • Breakdown assistance 24 hours a day, 365 days a year
  • Servicing, maintenance and repairs
  • Replacement tyres and batteries
  • A dedicated service department team


The Motability Scheme enables disabled people to lease a new car, scooter or powered wheelchair by exchanging their Government funded mobility allowance. If you receive either the Higher Rate Mobility Component of Disability Living Allowance (HRMC DLA), the Enhanced Rate of the Mobility Component of Personal Independence Payment (ERMC PIP), the War Pensioners’ Mobility Supplement (WPMS) or the Armed Forces Independence Payment (AFIP) you may be eligible to join the Motability Scheme.

To get the most out of your mobility scooter or powered wheelchair, you will need to choose one that matches your needs and lifestyle. With many different sizes and models to choose from, we have listed a few things to consider to help you in your choice.

Things to look for in a new Scooter

Ease of getting on and off

If you have difficulty with your leg movements you will need plenty of room to get on and off the scooter or powered wheelchair in comfort. Some models will be fitted with a seat that swivels round at least 90 degrees which may help. Try getting on and off various models to see which works best for you before you decide.

Comfort for longer trips

If you are going to use your product regularly, or for longer trips, think about how far it can travel on a fully charged battery and also how comfortable the seat is. If there are steep hills that you regularly need to travel up, you may need extra power, especially if you’re carrying shopping.

Carrying your product in your car

Many smaller scooters can be dismantled into parts or folded for easy transportation. Try this out with any scooter you are seriously considering to check that you, or someone who regularly travels with you, knows how to do this and are able to lift the parts into and out of your car. If you need a powered wheelchair, check with your dealer whether it is suitable to be transported in a car as some powered wheelchairs cannot be dismantled.

Your typical journey

Consider where you will use your scooter or powered wheelchair. The turning circle and how it moves will vary from model to model, so if you'll be using the scooter in shops or around your home, you'll need to bear this in mind.

Enjoying a smooth ride

It is also worth thinking about the kinds of surfaces you usually travel on, as some products come with solid tyres and others are air-filled. Solid tyres generally last longer than air-filled tyres but offer less suspension, so if you travel more frequently on bumpy surfaces then air-filled tyres may be more suitable. Also consider whether a sturdier model would be better, or if you need something a bit lighter to get you around your local supermarket or shopping centre.

Feeling at ease and in control

However long your average trips are, you will want to be comfortable and feel totally in control of the scooter or powered wheelchair. So, check that the steering column or tiller is in easy reach and if not, ask the dealer if it can be adjusted. On all models, the controls themselves are usually very simple and can be operated even if you have limited strength in your hands. As your product is battery powered you will need to be able to plug it in to recharge it wherever you store it. When our dealers come to your home to carry out an assessment they will advise you on a solution that might be suitable for you, particularly if you need to store it outside


Open 7 Days a Week - Home Demo's Available on All Chairs